Contact

For inquiries regarding payment, delivery dates, exchanges, returns, etc., please contact us by email or call 049-265-5182 (Monday to Friday, 10:00 AM - 1:00 PM - Japanese only).

*For email inquiries, we typically respond within 3 business days. Please note that weekends and

holidays are non-business days.

*When inquiring about an order you’ve already placed, please be sure to include your order number

(e.g., #MLGE-12345) in the body of the message.